About e-Ticketing System
A comprehensive set of Frequently Asked Questions (FAQs) are available online and are easily accessible for search with solutions accessed quickly at any time by staff and students.
Frequently Asked Questions
- A. How do I request for help about my Elearning matters?
- B. What is the right Help Topic to choose?
- C. How to create a new eTicket?
- D. How do I know my eTicket is successfully delivered and received?
- E. How to check my eTicket status?
- F. How to know my eTicket number?
- G. How long will it take for my eTicket to process?
- H. Can I use my personal email to open a new eTicket?
- I. Can I access the eTicketing system using tablet or mobile device?
- J. Can I attach some files in the eTicket?
- K. Who can see my eTicket?
- L. Who can open a new eTicket?
- M. Who can I talk to if I have a question, complaint or need technical support?
- Notice of Portal Maintenance