Frequently Asked Question
Some cases happen where mentor cannot find their mentee name in the MAHARA portal and same goes with the mentees they cannot find their mentor name in the same portal.
The only solid reason that bring up to the issue is, mentor/mentee NEVER ACCESS to the MAHARA portal. As a result, the MAHARA system cannot identify the name that mentor/mentee search.
The only solid way to solve the issue is by logging in to the MAHARA portal. Once you logged-in, the MAHARA system will automatically activated your profile and you will be visible when searching your name across the portal.
To log-in to the MAHARA portal, please click "HOW DO I LOG IN TO THE ePORTFOLIO"