Frequently Asked Question

How to Start a one-on-one or group chat
Last Updated 4 years ago

You start one-on-one and group chats the same way: by selecting New chat

New chat icon

at the top of your chat list.

To start a chat, select New chat at the top of your chat list.

Start a one-on-one chat

Once you've selected New chat

New chat icon in Teams

and entered the person’s name, compose your message in the box at the bottom of the chat. To open your formatting options, select Format

Expand button

beneath the box where you type your message.

Select Format to expand the box.

When you're ready, select Send

Send a message icon.

. This starts the chat.

You can also start a one-on-one chat from someone's profile card. Open it by clicking their picture in a channel or from a search.

Start and name a group chat

Start one the same way you start a one-on-one chat: select New chat

New chat icon in Teams

at the top of your chat list. Select the down arrow to the far right of the To field and type a name for the chat in the Group name field. Then, type the names of the people you’d like to add in the To field.

Name a group chat in Teams

This starts a new conversation. Everyone who has access to the group chat can send messages.

You can include up to 100 people in a group chat.

Add people to the conversation

To loop more people into the conversation, just click Add people

Add people to team button

(or View and add participants in group chat) in the top right corner of Teams. Then, type the names of the people you'd like to chat with, select how much of the chat history to include, and click Add.

Note: When adding someone to a group chat (not a one-on-one), you can include the chat history.

Chat history in Teams

Teams will save the whole chat history, all the way back to the first message. And if someone leaves the group, their chat responses are still there in your chat history.

See who's in a group chat

To see who’s in a group chat, hover over the number of participants in the chat header to show a list of everyone’s names.

Participants list in a chat header

source: Microsoft Teams support

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